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Warranty & Return

szyoumyled.com CUSTOMER PROMISE
We pride ourselves on offering only the highest quality products from reputable manufacturers. 

WARRANTY INFORMATION:
Some items we offer carry a manufacturer’s warranty, which in many instances is stated on the website under the warranty tab on the product page. 

All stated or implied warranties are supported by the manufacturer of the specific product. Warranty claim processes and procedures vary by manufacturer. If you need help with the factory warranty claim process or find that you have a defective product, please login to your account here or go to the contact us by email: wendy@youmyelectec.com and a Customer Relationship Specialist will be in touch.

Please be advised that for many warranty claim issues, the product in question will need to be sent back to the manufacturer for testing, please do not discard the product.

Please Note: The average life hours stated on bulbs is not an implied factory warranty.


WE LIKE SIMPLE RETURN POLICIES...SO HERE YOU GO!
We understand that sometimes returns are inevitable. Before sending any product back, please have approval from SZYOUMY. Simply log into your online account to request a return. Once a request has been submitted, we will review and process the request within 1 to 2 business days.

Clearance items, and any item that we special-order specifically for the buyer, are not eligible for return. To avoid any difficulties, please first contact our Customer Service and Sales Teams for assistance with your purchase. If an error is made in ordering these items, we will do everything possible to remedy the situation. Please note, there can be hefty restocking fees from the vendor or factory.

 
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